Privacy Policy and TOU

TLC Inspired Designs, LLC (TLC Designs) are committed to complying with the General Data Protection Regulation and the Data Protection Act 2018, once enacted. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you a better and more personalized shopping experience.

We have published this Privacy Policy notice to help you understand.

how and why TLC Designs collect information from you; who we share your information with, why and on what basis; and what your rights are

If we make changes to this notice we will notify you by updating it on our website. TLC Designs will be known as the ‘Data Controller’ of the personal data you provide to us, and we will sometimes refer to ourselves in this notice as “we” or “us”. By Data Controller, this means TLC Designs determines the purposes and ways in which any personal data are, or will be, processed.

Should you need to contact us please write to:
TLC Inspired Designs, LLC, 10490 Sterling St, Romulus, MI 48174 or through email at: tlcdesigns.customerservice@gmail.com with the subject line: Security and Privacy Inquiry

This privacy notice was last updated on January 6, 2020.

What information we collect when you register and why?

When you buy goods from us, you are entering into a contract with us. You may set up a TLC Designs user Account before ordering from us. So we can set this up, we will ask you to provide some personal information such as;

full name address contact numbers email address.

Please note, as a customer of TLC Designs, we do not collect or store your credit card or bank account details on any of our systems.

How do we use your information?

Data Protection says that we are allowed to use and share your personal data only where we have a proper reason to do so. The law says we must have one or more of these reasons and these are:

Contract - your personal information is processed in order to fulfill a contractual arrangement Consent – where you agree to us using your information in this way

Legitimate Interests - this means the interests of TLC Designs in managing our business to allow us to provide you with the best products and service in the most secure and appropriate way e.g. to transfer your data to certain Third Party’s such as delivery partners. Legal Obligation – where there is statutory or other legal requirement to share the information e.g. when we have to share your information for law enforcement purposes.

Here is a list of the ways that we may use your personal information, and which of the reasons described above we rely on to do so. Where we list legitimate interests as a reason, we also describe below what we believe these legitimate interests are.

What We Use Your Personal Information For

Our Reasons (Legal Basis)

Our Explanation Of TLC Designs Legitimate Interests

Set up your TLC Designs account

• Legitimate interest

Process efficiency in dealing with such activity.

Process your orders

• Fulfilling a contract

N/A

Notify you of your order status.

• Legitimate interests

Process efficiency in dealing with such activity, and to make improvements to our services.

Manage your account/ provide customer services to you.

• Legal obligation/ Legitimate interests (depending on nature of services)

Keeping our records up to date, handling our customer contact efficiently and effectively, working out which of our products and services may interest you and telling you about them.

Undertake website personalization and administration.

• Legitimate interests

Developing products, services, applications, and designs that attract and retain customers. Improving customer interaction with our sites. Defining types of customers for new products or services.

Marketing communications to inform you of special offers, promotions, new lines and sales. Provide you with online advertising.

• Legitimate interests

Developing products, services, applications, and designs that attract and retain customers. Improving customer interaction with our sites.

Notifying you about enhancements to our services, such as changes to the website and new services that may be of interest to you.

• Legitimate interests

Developing products, services, applications, and designs that attract and retain customers. Improving customer interaction with our sites.

Contact you to undertake customer satisfaction surveys, invite you to provide product reviews, or for market research.

• Legitimate interests

Developing products, services, applications, and designs that attract and retain customers. Improving customer interaction with our sites.

Maintaining network and data security

• Legitimate interests

To maintain the security of our network this in turns helps us to maintain the safety and confidentiality of your information.

Logistics planning, demand forecasting, management information and research

• Legitimate interests

We use information about shopping habits, products bought and volumes, to help us to respond to demand, ensure the right products get to the right areas, and to help us plan our various product offerings.

Who we share your information with and why?

TLC Designs works with a number of trusted suppliers, agencies and businesses in order to provide you the high quality goods and services you expect from us. Some examples of the categories of third parties with whom we share your data are:

Supplier Partners
TLC Designs works with a number of trusted partners who supply products and services on our behalf. All partners are subject to thorough security checks and will only hold the minimum amount of personal information needed in order to fulfill the orders you place or provide a service on our behalf.

Delivery Partners
In order for you to receive your goods, TLC Designs works with a number of delivery partners. Again, we only pass limited information to them in order to ensure delivery of your items.

IT Companies
TLC Designs works with third party businesses who support our website and other business systems. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Marketing Companies
TLC Designs works with marketing companies who help us manage our electronic communications with you or carry out surveys and product reviews on our behalf. You can opt in or out of our newsletter service at any time by emailing us at tlcdesigns.customerservice@gmail.com.

Behavioral Advertising:

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track - Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. TLC Designs does use cookies and for more information about cookies you can read our cookie policy HERE.

Payment Processing
TLC Designs works with trusted third-party payment processing providers in order to securely take and manage payments. We also use your personal information to screen our orders for potential risk or fraud. This includes noting IP addresses of customers during check out which also helps to protect against fraudulent orders.

Your Rights
Your personal data is protected by legal rights, which include your rights to object to our processing of your personal data; request that your personal data is erased or corrected; request access to your personal data.

For more information or to exercise your data protection rights, please contact us using the contact details above. You also have a right to complain to the Information Commissioner’s Office, which regulates the processing of personal data.

Keeping in touch with you:

We want to keep you up to date with information about new products, special offers, and improvements to our website. When you set your account up, we will ask you if you want to receive this type of marketing information.

TLC Designs will not share your information with companies outside of TLC Inspired Designs, LLC for their marketing purposes.

If you decide you do not want to receive this marketing information you can request that we stop by writing to TLC Designs at the address provided above, or by emailing at tlcdesigs.customerservice@gmail.com or by using the unsubscribe link within the email. You may continue to receive mailings for a short period while your request is dealt with.

How long we keep your information:

If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws.

We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed under “How we use your information above.” The only exceptions to this are where:

the law requires us to hold your personal information for a longer period, or delete it sooner; you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law; we bring or defend a legal claim or other proceedings during the period we retain your personal information, in which case we will retain your personal information until those proceedings have concluded and no further appeals are possible; or in limited cases, existing or future law or a court or regulator requires us to keep your personal information for a longer or shorter period.

What are your rights?

You are entitled to request the following from TLC Designs, these are called your Data Subject Rights and there is more information on these on the Information Commissioners website www.ico.org.uk

Right of access – to request access to your personal information and information about how we process it Right to rectification – to have your personal information corrected if it is inaccurate and to have incomplete personal information completed Right to erasure (also known as the Right to be Forgotten) – to have your personal information erased. Contact TLCdesigns.customerservice@gmail.com Right to restriction of processing – to restrict processing of your personal information Right to data portability - to electronically move, copy or transfer your personal information in a standard form Right to object - to object to processing of your personal information Rights with regards to automated individual decision making, including profiling –rights relating to automated decision making, including profiling

If you have any general questions about your rights or want to exercise your rights, please email us at tlcdesigns.customerservice@gmail.com

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

You have the right to lodge a complaint with a data protection regulator in Europe, in particular in a country you work or live or where your legal rights have been infringed. The contact details for the Information Commissioner's Office (ICO), the data protection regulator in the UK are available on the ICO website www.ico.org.uk where your personal data information has been or is being used in a way that you believe does not comply with data law, however we encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.

Terms Of Use

Thank you for your purchase! We hope you will enjoy your digital download file. Outlined below are the terms of use for all TLC Inspired Designs LLC digital products.

For questions or concerns, please contact me at tlccunliffe@yahoo.com

You May:

Use all TLC Inspired Designs designs for personal use. All creations must be hand-crafted.
Use designs to create hand-crafted items for resale. All items must be hand-crafted. No photo copying or mechanical reproduction of designs is allowed.
Alter images to fit your needs. For example: resizing for printing or adding color to images.
Give credit to TLC Inspired Designs and our artists whenever possible. Your efforts are appreciated, but not required.

You May Not:

Claim any TLC Designs, products, or graphics as your own.
Sell or distribute our images. This also includes emailing/transferring to a third party.
Use our designs in kits or to make rubber/clear stamps without prior written consent.

You may NOT under any circumstances share digital files/downloads with anyone, at any time. Your purchase of this digital product is only a license for you, as the purchaser, to use this design in your crafting. Please respect the rights of our artists and never share digital products.